How your information technology team is organized, structured and staffed impacts your business from multiple perspectives. Your business needs to move beyond reactional decision making such as placing an ad or contacting a recruiter or staffing firm. Building a sustainable delivery model affects your business objectives, customers, employees, partners, and profitability. We live in a competitive marketplace and developing a service delivery model begins with considerable thought and attention to the business objectives of the organization.
Our team partners with you to assess the business from multiple angles. We examine where the company is going, locations, future planning, customer touch points, and impending future events. Our technology team partners with you to build a broad awareness of your applications, systems, data, and infrastructure. Next, we take advantage of the effort and foundation laying that has already been completed by analyzing your existing service delivery organization.
Once we have collected all the inputs, we analyze and brainstorm the options that have the potential of producing the best result. As part of this process, we examine insourcing, outsourcing, on-shoring, rural-shoring, near-shoring, and off-shoring. The result is a strategic service delivery model that is fully executable and leads your organization into the future. We realize staffing and service delivery is a sensitive topic and never work in a vacuum, but partner with our clients every step of the way.